Refund policy

Return & Damage Policy – Gulvora Elite

At Gulvora Elite, we carefully pack every order to ensure it reaches you in perfect condition. However, if your product arrives damaged, we are happy to assist with a replacement or return under the following conditions:

Damaged Product Policy

• Customers must record a complete video while opening the package.
• The opening video must clearly show the sealed package before opening and the damaged product inside.
• Claims without an uncut opening video will not be accepted.
• If the product is confirmed damaged in the opening video, we will offer a replacement or return according to our policy.

Return Request Time

• Damage claims must be submitted within 24 hours of delivery.

Contact Us

For return or damage-related issues, please contact Gulvora Elite customer support with:

• Your order number
• Package opening video
• Photos of the damaged product

Thank you for shopping with Gulvora Elite.